Overview


Apps that work together seamlessly in the cloud

Each application solves real problems and delivers real value. But combine them and you get the power and possibilities to transform your business.


Sales

Turn relationships into revenue

Sell more, faster with Dynamics 365 for Sales. It brings digital intelligence into each deal, so you can predict customer needs—and meet them with personal attention that builds relationships and revenue. More…

 

Customer Service

Earn customers for life

Offer world-class customer service that leads to loyalty. Dynamics 365 for Customer Service unifies the way people experience your business—across self-service, peer-to-peer service, and assisted service. More…

 

Operations

Big growth for big businesses

Increase your speed of doing business. The complete ERP tools in Dynamics 365 for Operations provide global scalability and digital intelligence to help you grow at your pace. More…

 

Financials

Your whole business, a single system

Get a complete business and financial management solution for small and medium-sized businesses. Dynamics 365 for Financials makes ordering, selling, invoicing, and reporting easier—starting on day one. More…

 

Field Service

Master the service call

Turn service calls into a strategic advantage with Dynamics 365 for Field Service. It provides everything your teams need—from optimized scheduling to predictive maintenance. More…

 

Project Service Automation

Profit from your projects

Run your project-based business more productively and profitably using Dynamics 365 for Project Service Automation. It helps you successfully manage your projects—and satisfy your clients.More…

 

Marketing

Make marketing smarter

Attract, engage, and retain customers with Microsoft Dynamics 365 for Marketing by Adobe Marketing Cloud. Make every marketing interaction intelligent to deliver more personalized content and experiences. More…

Selecting among Dynamics 365 Plans, Apps and Users: 

Options for one or many productsChoices for any type of userEditions for businesses of any size
• Plans: packaged apps for companies whose people need to access multiple apps and want big savings
• Full use: for those whose work requires them to use much of the functionality in the applications
• Enterprise edition: plans and applications for businesses with hundreds to thousands of users
• Applications: individual apps for businesses whose people need access to one Dynamics 365 app• Light use: for those who consume information and complete small tasks in the apps
• Business edition: applications for small and medium-sized organizations with up to a few hundred users (US only availability)

Enterprise Edition Plans and Apps:


Built on an extensible platform with shared data and digital intelligence, Dynamics 365 helps your team make the most of every minute.




Purpose-built

Get individual apps that work brilliantly on their own or together—so you can tailor a solution to your needs. And with Business and Enterprise editions, you’re covered from a few employees to thousands.

Productive

Help your employees work more efficiently. Dynamics 365 pulls together your business process apps and familiar Microsoft Office 365 tools. Employees can do CRM tasks in Outlook and ERP tasks in Excel.

Intelligent

Improve your decisions with data. With Microsoft Power BI, Cortana Intelligence, and Azure Machine Learning built in, Dynamics 365 helps you and your employees turn big data into actionable plans.

Adaptable

Give your teams easy-to-use applications that provide a single view of your data—and a single platform for business growth. They all work with Microsoft PowerApps and Microsoft Flow.


Most affordable

Get light use and read access of all apps

Most targeted

Get full use of one app + light use of the rest

Team Members Enterprise edition

€3.40–8.40*

per user/month,

depending on how many users you sign up


Individual apps

€80-€160*

per user/month,

depending on which apps you choose

Includes light use of these apps:

• Dynamics 365 for Operations

• Dynamics 365 for Sales

• Dynamics 365 for Customer Service

• Dynamics 365 for Field Service

• Dynamics 365 for Project Service Automation

+ Microsoft PowerApps with Flow

 

* Lower promotional pricing in effect. See plans and pricing for details.

 • Dynamics 365 for Operations, €160

• Dynamics 365 for Sales, €80

• Dynamics 365 for Customer Service, €80

• Dynamics 365 for Field Service, €80

• Dynamics 365 for Project Service Automation, €80

+ Microsoft PowerApps, €34

 

* Lower promotional pricing in effect. See plans and pricing for details.


Dynamics 365 for Operations: Enterprise Edition




Manufacturing

Get visibility across connected distribution, customer service, sales, and marketing systems so you can innovate your products and processes to meet rising expectations. Dynamics 365 for Operations delivers this ERP system continuity and helps you:


• Simplify production floor management.

• Accelerate product introductions.

• Offer flexibility in delivery alternatives.

Retail

Give your salespeople the product and customer information they need to provide immediate, personalized service—across social media, mobile sites, stores, and other retail touch points. Dynamics 365 for Operations also helps you:


• Deliver amazing customer experiences.

• Move products smoothly from procurement to sale.

• Merchandise effectively.

Finance

Get a live view of all your numbers and data analytics from Dynamics 365 for Operations. This cloud-based Microsoft ERP system provides the relevant information you need to deliver strategic, data-driven insights to key departments. This helps you:


• Gain immediate financial insights.

• Drive corporate strategy and growth.

• Decrease debt through efficient collection management.

IT

Get real-time information on almost any device, at any time. Dynamics 365 for Operations simplifies and accelerates business process changes. And it’s based in the cloud, so it integrates with legacy systems and scales globally with ease. So your organization:


• Enables rapid business transformation.

• Cost-effectively supports the IT needs of the business.

• Grows at its own pace.








Features