Overview

Apps that work together seamlessly in the cloud

Each application solves real problems and delivers real value. But combine them and you get the power and possibilities to transform your business.


Sales

Turn relationships into revenue

Sell more, faster with Dynamics 365 for Sales. It brings digital intelligence into each deal, so you can predict customer needs—and meet them with personal attention that builds relationships and revenue. More…

 

Customer Service

Earn customers for life

Offer world-class customer service that leads to loyalty. Dynamics 365 for Customer Service unifies the way people experience your business—across self-service, peer-to-peer service, and assisted service. More…

 

Operations

Big growth for big businesses

Increase your speed of doing business. The complete ERP tools in Dynamics 365 for Operations provide global scalability and digital intelligence to help you grow at your pace. More…

 

Financials

Your whole business, a single system

Get a complete business and financial management solution for small and medium-sized businesses. Dynamics 365 for Financials makes ordering, selling, invoicing, and reporting easier—starting on day one. More…

 

Field Service

Master the service call

Turn service calls into a strategic advantage with Dynamics 365 for Field Service. It provides everything your teams need—from optimized scheduling to predictive maintenance. More…

 

Project Service Automation

Profit from your projects

Run your project-based business more productively and profitably using Dynamics 365 for Project Service Automation. It helps you successfully manage your projects—and satisfy your clients.More…

 

Marketing

Make marketing smarter

Attract, engage, and retain customers with Microsoft Dynamics 365 for Marketing by Adobe Marketing Cloud. Make every marketing interaction intelligent to deliver more personalized content and experiences. More…

Selecting among Dynamics 365 Plans, Apps and Users: 

Options for one or many productsChoices for any type of userEditions for businesses of any size
• Plans: packaged apps for companies whose people need to access multiple apps and want big savings
• Full use: for those whose work requires them to use much of the functionality in the applications
• Enterprise edition: plans and applications for businesses with hundreds to thousands of users
• Applications: individual apps for businesses whose people need access to one Dynamics 365 app• Light use: for those who consume information and complete small tasks in the apps
• Business edition: applications for small and medium-sized organizations with up to a few hundred users (US only availability)

Enterprise Edition Plans and Apps:


Built on an extensible platform with shared data and digital intelligence, Dynamics 365 helps your team make the most of every minute.




Purpose-built

Get individual apps that work brilliantly on their own or together—so you can tailor a solution to your needs. And with Business and Enterprise editions, you’re covered from a few employees to thousands.

Productive

Help your employees work more efficiently. Dynamics 365 pulls together your business process apps and familiar Microsoft Office 365 tools. Employees can do CRM tasks in Outlook and ERP tasks in Excel.

Intelligent

Improve your decisions with data. With Microsoft Power BI, Cortana Intelligence, and Azure Machine Learning built in, Dynamics 365 helps you and your employees turn big data into actionable plans.

Adaptable

Give your teams easy-to-use applications that provide a single view of your data—and a single platform for business growth. They all work with Microsoft PowerApps and Microsoft Flow.


Most affordable

Get light use and read access of all apps

Most targeted

Get full use of one app + light use of the rest

Team Members Enterprise edition

€3.40–€8.40*

per user/month,

depending on how many users you sign up


Individual apps

€80-€160*

per user/month,

depending on which apps you choose

Includes light use of these apps:

• Dynamics 365 for Operations

• Dynamics 365 for Sales

• Dynamics 365 for Customer Service

• Dynamics 365 for Field Service

• Dynamics 365 for Project Service Automation

+ Microsoft PowerApps with Flow

 

* Lower promotional pricing in effect. See plans and pricing for details.

 • Dynamics 365 for Operations, €160

• Dynamics 365 for Sales, €80

• Dynamics 365 for Customer Service, €80

• Dynamics 365 for Field Service, €80

• Dynamics 365 for Project Service Automation, €80

+ Microsoft PowerApps, €34

 

* Lower promotional pricing in effect. See plans and pricing for details.


Dynamics 365 for Sales: Enterprise Edition

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Grow your business profitably

Use built-in digital intelligence and automated business processes to increase your revenue while controlling acquisition costs.


• Win new and repeat sales using a personalized sales process.

• Onboard new people quickly to get them selling right away.

• Measure the past, and identify leading indicators for the future.

Sell more by staying focused

Maximize your sales team’s performance by reducing distractions and helping them focus on the 
priorities.


• Identify prospects and customers who have the most potential.

• Make sound, strategic decisions based on digital intelligence.

• Provide sales coaching when and where it’s needed.

Work smarter to win faster

Close deals faster by working efficiently, collaborating, and applying contextual insights from your sales management software.


• Set up your sales team to collaborate on strategic deals.

• Personalize every engagement to the buyer’s journey.

• Make sure salespeople can work anytime, anywhere.











Features

Personal engagement

 

Tap into the wisdom and experience of your team with shared meeting notes, events, and custom sales documents created with real-time coauthoring. Use OneNote within the Sales management software to take notes and share your work.

 
 


















Sales performance

 


Motivate your sales team with the perfect mix of information and collaboration. Easy-to-use dashboards help you set smart goals and monitor results. Built-in Help helps you align your team’s actions with best practices. And gamification encourages healthy competition.


 
 


















Actionable insights

 

Empower your salespeople with predictive analytics, digital intelligence, and automated lead scoring. And with signals from both the Sales app and Office 365 to help them assess their customer relationships, they get all the tools they need to choose the next step.

 
 
















Customer management

 

Help your salespeople zero in on the right leads, contacts, and opportunities as they build out your pipeline. Dynamics 365 for Sales provides social insights, up-to-date company information, and an embedded sales process—so your reps know how and when to engage.

 
 




Support

Support Options


Support Details

All Interworks Cloud Services come with a FREE Starter Support plan, to cover your possible troubleshooting and information needs and demands.

The out of the box Starter Support plan for end-customers features:

  • Support: 8 hrs x 5 Days Support, 09:00-17:00 (GMT+2) Mon-Fri
  • Contact support via: Email or Website
  • Response Time: 1 business day
  • Monthly Support Tickets: 5
  • Online Ticket Summaries: 1

Remember:

  • Should you use the Starter Support Plan, you can only make use of the features available in other support plans by upgrading to these.
  • A support plan is upgraded during the next business day.

Care to find out more about the different, exclusive Interworks Support Plans? Check out the various editions in and Interworks Customer Support that fit your needs, best.